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After-Hours Telehealth: When Your GP Is Closed
Healthcare options when you need a doctor outside business hours.
3 min read
Updated 10 January 2026
Doctor Reviewed
AHPRA Verified
Medical Information Disclaimer
This article is for general information only and does not constitute medical advice. All treatment decisions are made by an AHPRA-registered doctor after reviewing your individual circumstances.
Health problems don't always happen during business hours. When your GP is closed, you have several options depending on how urgent your situation is.
Assessing Urgency
Emergency (Call 000)
- Chest pain or difficulty breathing
- Signs of stroke (facial drooping, arm weakness, speech problems)
- Severe allergic reaction
- Heavy bleeding that won't stop
- Loss of consciousness
- Serious injury
For life-threatening emergencies, call 000 immediately. Don't delay to try telehealth first.
Urgent but Not Emergency
- High fever that's not responding to medication
- Severe pain
- Worsening infection
- Dehydration from vomiting/diarrhea
- Mental health crisis (call Lifeline 13 11 14 or go to ED)
Can Wait or Use Telehealth
- Cold and flu symptoms
- Minor infections
- Medication advice
- Medical certificates for illness
- Non-urgent health questions
- Prescription refills
After-Hours Options
Telehealth Services
Many telehealth services operate 24/7 or extended hours. They're ideal for non-emergency issues that can't wait until your GP opens.
After-Hours GP Services
Some areas have after-hours GP clinics or home-visiting doctor services. These are useful for conditions needing physical examination.
Hospital Emergency Departments
For genuine emergencies or conditions that might be serious. Be prepared for potential long waits for non-urgent issues.
Healthdirect Helpline
Call 1800 022 222 for free health advice 24/7. Nurses can help you decide what level of care you need.
Making the Right Choice
Consider:
- How severe are your symptoms?
- Are they getting worse?
- Can this safely wait until morning?
- Do you need physical examination?
- Is this a known condition you can manage?
When in doubt about urgency, call Healthdirect on 1800 022 222. They can help you decide the best option.
Frequently Asked Questions
Is after-hours telehealth more expensive?
Prices vary by service. Some charge the same rate, others have after-hours premiums. Check before booking.
Can I get a prescription after hours?
Yes. Telehealth doctors can issue eScripts 24/7. However, you'll need a 24-hour pharmacy to fill it immediately.
Should I go to emergency for a medical certificate?
No. Emergency departments are for emergencies. Use telehealth or wait for your GP for medical certificates.
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