InstantMed
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About InstantMed
Healthcare shouldn't be hard
We connect Australians with AHPRA-registered doctors for medical certificates, prescriptions, and consultations. Fast, simple, legitimate.
Our Story
InstantMed was born from frustration. We were tired of waiting weeks for GP appointments, taking half-days off work for simple script renewals, and dealing with the endless paperwork that comes with traditional healthcare.
We asked ourselves: why can't getting a medical certificate or prescription be as simple as ordering food online? Why do you need to sit in a waiting room for 45 minutes when a doctor can review your request in minutes?
So we built InstantMed. A platform that connects you with real, AHPRA-registered Australian doctors who can review your requests quickly and professionally—all without the hassle of phone calls, video chats, or waiting rooms.
What we stand for
Speed
We believe healthcare should be fast. Most requests are reviewed within an hour.
Trust
All our doctors are AHPRA-registered and fully licensed to practice in Australia.
Accessibility
Healthcare should be accessible to everyone, regardless of location or schedule.
Real Australian Doctors
Every request reviewed by a real GP
There's no algorithm making decisions about your health. Every single request is reviewed by an AHPRA-registered Australian doctor who takes the time to understand your situation.
AHPRA Verified
Every doctor is registered with the Australian Health Practitioner Regulation Agency and holds a current medical license.
Experienced GPs
Our doctors have years of clinical experience in Australian general practice. They know what they're doing.
Based in Australia
Our doctors work from Australia and understand the Australian healthcare system, prescribing guidelines, and patient needs.
“I review every request as if the patient were sitting in front of me. Just because it's online doesn't mean the standard of care is any different. If I have concerns or questions, I follow up. Patient safety always comes first.”
Dr. Sarah M.
Medical Director, MBBS FRACGP
Clinical Standards
How we maintain clinical standards
Our clinical processes are designed by practising GPs and reviewed regularly.
Guided by RACGP Standards
Our clinical processes align with the Royal Australian College of General Practitioners guidelines for telehealth and general practice.
Regular Clinical Audits
Peer review of clinical decisions ensures consistency and quality. We learn from every case.
Clear Scope of Practice
We focus on what telehealth does well — low-complexity, high-frequency presentations. Complex cases are referred to in-person care.
Medical Director Oversight
Our Medical Director reviews clinical protocols quarterly and after any significant incident.
Our team
Built by Aussies, for Aussies
We're a team of healthcare professionals, technologists, and patient advocates who are passionate about making healthcare better.
AHPRA-Registered Doctors
All our doctors are fully registered with AHPRA and hold valid medical licenses to practice in Australia. You can verify any doctor's registration on the AHPRA website.
Australian-Based
Our team and servers are based in Australia, ensuring your data stays local and secure under Australian law.
Privacy-First
We use bank-level 256-bit encryption and comply with all Australian Privacy Principles and health records legislation.
TGA Compliant
Our telehealth and e-prescribing services comply with Therapeutic Goods Administration regulations.
AHPRA Registered Doctors
Medical Director Oversight
TGA Compliant
RACGP-Aligned Protocols
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