How fast will I hear back?

Most assessments are reviewed within 1–2 hours during operating hours (8am–10pm AEST, 7 days). You'll receive email updates as your request progresses.

Is this service discreet?

Yes. Medications are dispensed in standard pharmacy packaging with no indication of contents. Your bank statement shows 'InstantMed' only. The pharmacy receives only the prescription — no consultation details.

What if the doctor declines my request?

Full refund, no questions. If we decline, the doctor will explain why and recommend next steps — which sometimes means seeing your regular GP in person.

Which treatments can I be prescribed?

Our doctors can assess you for PDE5 inhibitors (the medication class that includes sildenafil and tadalafil) based on your individual health profile. The specific treatment and dose is determined by the doctor after reviewing your assessment.

Is it safe to take ED medication with my current medications?

Our safety screening step checks for common contraindications including nitrates, alpha-blockers, and certain cardiac medications. The doctor performs a final review of your full medication list before approving any treatment.

Can I get this treatment without a Medicare card?

Yes. Medicare is optional for our ED service. You'll still need to provide ID details so the doctor can verify your identity.

How much does it cost?

Our flat fee is $49.95 for the doctor consultation and eScript. Medication cost is separate and paid at the pharmacy. There are no subscriptions or ongoing fees.

You're back online

Discreet ED treatment,
reviewed by a real Australian doctor.

Fill a short health form. A doctor reviews it and — if appropriate — sends treatment straight to your phone. No call, no waiting room.

No call needed

Start assessment — $49.95

8am–10pm AEST, 7 days

AHPRA-registered doctors · Discreet packaging · Full refund if we can't help

No call required

See how it works

A patient in Melbourne received their treatment plan 23 min ago

24 min

avg review time

4.8/5

patient rating

97%

approval rate

100%

refund if we can't help

One flat fee. No hidden costs.

You only pay if the doctor approves treatment.

$49.95

One-time fee

AHPRA-registered Australian doctor reviews your form
eScript sent to your phone via SMS
Collect from any Australian pharmacy
Discreet packaging — nothing on the outside
Full refund if we can't help

Start assessment — $49.95

100% refund if we can't help

No account required

Secured by Stripe · 256-bit SSL

Regulated by

AHPRA

TGA

Medicare

RACGP

Know someone dealing with ED? Refer a friend — you both get $5 off.

Discreet ED treatment,
reviewed by a real Australian doctor.

Fill a short health form. A doctor reviews it and — if appropriate — sends treatment straight to your phone. No call, no waiting room.

No call needed

Start assessment — $49.95

8am–10pm AEST, 7 days

AHPRA-registered doctors · Discreet packaging · Full refund if we can't help

No call required

See how it works

A patient in Melbourne received their treatment plan 23 min ago

24 min

avg review time

4.8/5

patient rating

97%

approval rate

100%

refund if we can't help

Three steps. Stay in bed.

No appointments. No waiting rooms. Just your phone and a few minutes.

What's going on?

Cold and flu symptoms

How long?

Since yesterday

~2 min

Tell us what’s going on

Quick health form, takes about 2 minutes. No account needed to start.

~2 min

Your GP

Reviewing

Identity verified

Clinical assessment

Certificate approved

Approved

A real GP reviews it

AHPRA-registered doctor reviews your assessment. Same standards as in-person.

~1 hour

Your medical certificate is ready

InstantMed · Just now

MedCert_2026.pdf

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eScript sent to your phone

Your prescription is sent via SMS. Collect your treatment from any Australian pharmacy.

Same day

Start assessment — $49.95

Most people are sorted in under an hour

Medically reviewed by AHPRA-registered GPs

Everything you need to know about online ED treatment

How assessment works, what treatments are available, and when you should see a GP in person — without the marketing spin.

Understanding erectile dysfunction

Erectile dysfunction (ED) is more common than most people realise. Australian research suggests around one in five men over 40 experience ED regularly, and the likelihood increases with age. It's not a character flaw or a sign of weakness — it's a medical condition with well-understood biology and effective treatments. The reason early medical review matters is that ED is often the first visible symptom of something else going on: most commonly reduced blood flow from cardiovascular disease, but also diabetes, high blood pressure, hormonal changes, certain medications, and psychological factors like stress, anxiety, or depression.

The underlying mechanism in the majority of cases is vascular. An erection depends on blood flowing into and staying within the penis, which requires healthy arteries, healthy nerves, and the right hormonal signals. When any of those links break down — narrowed arteries, nerve damage from diabetes, low testosterone, medication side effects — the result is difficulty achieving or maintaining an erection. Because the blood vessels involved are smaller than those in the heart, ED can be an early warning sign for cardiovascular problems that haven't caused symptoms elsewhere yet. This is one of the reasons a rushed, chatbot-style assessment is the wrong approach to ED.

Psychological and situational factors matter too. Performance anxiety, relationship stress, work pressure, poor sleep, alcohol, and recreational drug use can all contribute — sometimes as the main cause, more often alongside physical factors. A good assessment considers both sides rather than assuming one or the other. For some people the right first step is medication; for others it's investigating an underlying condition; for others it's addressing lifestyle factors or talking to a GP or psychologist in person. A responsible online service helps you figure out which.

How our assessment works

Our assessment is a structured health questionnaire covering your symptoms, duration, medical history, current medications, and relevant lifestyle factors. It takes most people two to three minutes to complete. The questions are the same ones a GP would ask in a clinic — they're designed to surface the information a doctor needs to make a safe prescribing decision, and to flag anything that would make treatment unsafe or require in-person review.

Once you submit, an AHPRA-registered Australian doctor reviews your questionnaire, typically within one to two hours during operating hours. If the doctor has questions, they'll message you through the platform — no video call required unless it's genuinely needed for safety. If treatment is appropriate, an eScript is sent to your phone by SMS, which you can take to any Australian pharmacy.

If treatment is not appropriate — because of a safety issue, because a different cause needs investigation, or because the doctor thinks you should be seen in person — we tell you directly and issue a full refund. We don't prescribe anything we're not comfortable with. We'd rather lose the sale than put someone at risk.

Treatment options we can assess

The first-line prescription treatments for ED are a class of medications called PDE5 inhibitors. The two most widely used are sildenafil and tadalafil. Both work by improving blood flow to the penis in response to sexual arousal. They are not aphrodisiacs and do not cause erections on their own — they only work in combination with normal sexual stimulation. This is the single most important thing to understand about how they work, and a good doctor will always explain it.

Sildenafil has a shorter window of action, typically four to six hours, and is usually taken about an hour before activity. Tadalafil works for up to 36 hours and can be taken on demand or as a lower daily dose depending on the situation. Neither is objectively "better" — the right choice depends on how often you need treatment, your lifestyle, your other medications, and your medical history. A doctor's role is to walk through those trade-offs honestly rather than push whatever is in stock.

We can also recommend non-pharmacological approaches where they're appropriate. Addressing sleep, reducing alcohol, managing stress, exercising regularly, and treating underlying conditions like high blood pressure or diabetes all matter and sometimes make a bigger difference than medication. If the doctor thinks your situation calls for one of those approaches first, they'll say so rather than defaulting to a script.

Safety, contraindications, and side effects

PDE5 inhibitors are not safe for everyone. The single hardest contraindication is nitrate medication — if you take nitrates for chest pain (glyceryl trinitrate, isosorbide, or similar), combining them with a PDE5 inhibitor can cause a life-threatening drop in blood pressure. This is a hard stop, not a precaution. Our safety screening flags nitrates explicitly, and the doctor confirms it as part of their review. We do not prescribe around this rule.

Other situations where PDE5 inhibitors may not be safe or may need modification include recent heart attack or stroke, uncontrolled high or low blood pressure, severe heart failure, significant liver or kidney disease, and certain eye conditions. Some medications interact — particularly alpha-blockers used for blood pressure or enlarged prostate, some antifungals, and some HIV medications. The questionnaire asks about these directly, and the doctor performs the final clinical review.

The most common side effects of PDE5 inhibitors are mild and temporary: headache, flushing, nasal congestion, indigestion, or a blue tint to vision (rare, with sildenafil specifically). Most people tolerate them well. Rarer but more serious side effects — sudden vision loss, sudden hearing loss, prolonged painful erection lasting more than four hours — need urgent medical attention and are discussed with you before you start. Honest, upfront information about risks is part of the service.

When you should see a GP in person

Online assessment is a good fit for a lot of ED cases, but not all of them. If your ED started suddenly alongside other symptoms — new chest pain on exertion, shortness of breath, leg swelling, unexplained weight loss, significant new mood changes, or neurological symptoms like weakness or numbness — we'll ask you to see a GP in person before considering medication. Sudden-onset ED with those features can be the first sign of a cardiovascular or neurological issue that needs examination and testing, not a script.

If you've never had a cardiovascular check and have several risk factors (age, family history, smoking, high blood pressure, high cholesterol, diabetes, significant weight gain), a baseline in-person assessment is a good idea before starting treatment. PDE5 inhibitors are generally safe, but they put extra demand on the heart during sex, and the responsible move is to know your baseline first. Our doctors will tell you if that applies to you.

We also recommend in-person care when the main contributor looks psychological rather than physical — persistent low mood, significant anxiety, relationship issues that would benefit from counselling, or trauma. Medication can have a place alongside that work, but it isn't a substitute for it. If your situation fits this description, the doctor will let you know and, where appropriate, suggest next steps.

All clinical decisions are made by AHPRA-registered doctors following our clinical governance framework. We never automate clinical decisions.

AHPRA Verified

AHPRA-registered GPs

Every request is reviewed and approved by an experienced, AHPRA-registered Australian doctor. No automated clinical decisions.

Verify any doctor's registration on the AHPRA public register

Is online ED treatment right for you?

Honest about what we can and can't do — before you pay.

What we can help with

First-time or ongoing erectile dysfunction assessment
Repeat PDE5 inhibitor prescriptions (sildenafil, tadalafil)
Treatment plan review if your current medication isn't working

When to see a GP in person

Chest pain, fainting, or unexplained shortness of breath on exertion
If you currently take nitrates (e.g. GTN spray, isosorbide mononitrate)
Sudden onset of ED alongside neurological symptoms (numbness, weakness, vision changes)
Severe liver or kidney disease, or recent stroke / heart attack within 6 months
Under 18 years of age

One flat fee. No hidden costs.

You only pay if the doctor approves treatment.

$49.95

One-time fee

AHPRA-registered Australian doctor reviews your form
eScript sent to your phone via SMS
Collect from any Australian pharmacy
Discreet packaging — nothing on the outside
Full refund if we can't help

Start assessment — $49.95

100% refund if we can't help

No account required

Secured by Stripe · 256-bit SSL

Testimonials

What patients say

Real reviews from Australians who've used our consultation service

Needed to talk to someone about ongoing migraines. Doctor was thorough, asked all the right questions, and organised a referral.

Laura P., 34

Verified

Follow-up consult. The doctor had actually read my previous notes and adjusted the plan. Felt like a real consultation, not a tick-box thing.

Steve K., 41

Verified

Needed to talk to someone about ongoing migraines. Doctor was thorough, asked all the right questions, and organised a referral.

Laura P., 34

Verified

Follow-up consult. The doctor had actually read my previous notes and adjusted the plan. Felt like a real consultation, not a tick-box thing.

Steve K., 41

Verified

Took a bit longer than I expected but honestly the doctor was really thorough. Good option for non-urgent stuff.

Mei L., 29

Verified

Had a consult about hair loss. Doctor explained options clearly without pushing anything. Left with a plan I'm comfortable with.

Jake T., 26

Verified

Took a bit longer than I expected but honestly the doctor was really thorough. Good option for non-urgent stuff.

Mei L., 29

Verified

Had a consult about hair loss. Doctor explained options clearly without pushing anything. Left with a plan I'm comfortable with.

Jake T., 26

Verified

Women's health consult. Doctor was respectful, direct, didn't rush me. Really good experience actually.

Nadia H., 32

Verified

Weight management consult. Practical advice, no judgement, follow-up booked. That's all I wanted.

Greg W., 55

Verified

Women's health consult. Doctor was respectful, direct, didn't rush me. Really good experience actually.

Nadia H., 32

Verified

Weight management consult. Practical advice, no judgement, follow-up booked. That's all I wanted.

Greg W., 55

Verified

Individual experiences may vary. All requests are subject to doctor assessment.

Regulated by

AHPRA

TGA

Medicare

RACGP

Common questions

Everything you need to know about ED treatment online.

No. Fill out our structured health form, and an AHPRA-registered Australian doctor reviews your submission. If further clarification is needed, the doctor may contact you by message, but most patients are reviewed without a call.

Still have questions?

Contact our support team

For emergencies, call 000. This service is for non-urgent conditions only.

Know someone dealing with ED? Refer a friend — you both get $5 off.

Discreet ED treatment, reviewed by a real doctor.

Fill a short form. A doctor reviews it and — if appropriate — sends treatment straight to your phone. No call, no waiting room.

Start assessment — $49.95

From $49.95 · No account required

Takes about 2 minutes · Full refund if we can't help

Medically reviewed by AHPRA-registered GPs

Everything you need to know about online ED treatment

How assessment works, what treatments are available, and when you should see a GP in person — without the marketing spin.

Understanding erectile dysfunction

How our assessment works

Treatment options we can assess

Safety, contraindications, and side effects

When you should see a GP in person

All clinical decisions are made by AHPRA-registered doctors following our clinical governance framework. We never automate clinical decisions.

Discreet ED treatment, reviewed by a real Australian doctor.

One flat fee. No hidden costs.

Related Health Topics

Conditions

Symptoms

Guides

Articles

Discreet ED treatment, reviewed by a real Australian doctor.