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Start with a private safety screen for ED concerns. An Australian doctor reviews your answers and decides whether online care is clinically appropriate.
Full refund if the doctor declines. Prescription is not guaranteed. The doctor may call or message before deciding.
Before you start
Complete a secure clinical form. A doctor reviews it and may call you briefly before prescribing. The form gives the doctor the information needed to decide whether remote assessment is suitable.
One answer does not decide the outcome. The pattern, cardiovascular context, medicine safety, and red flags are considered together.
Erection pattern
What has changed, how long it has been happening, and whether getting or keeping an erection is the main concern.
Cardiovascular context
Chest symptoms, exercise tolerance, recent heart or stroke events, and blood pressure context.
Medicine safety
Chest-pain medicines, other current medicines, allergies, and relevant conditions.
Red flags
A prolonged or painful erection, injury, sudden severe genital pain, or symptoms that need urgent assessment.
Clinical reviews are performed by AHPRA-registered doctors under documented clinical governance. The doctor weighs the combined clinical picture before any prescribing decision.
Online care may be suitable
The doctor decides whether the complete history supports remote care and whether prescribing is clinically appropriate.
A detail needs clarification
The doctor may call or message about symptoms, medicines, heart context, or previous treatment before deciding.
In-person care is safer
The doctor may decline or redirect when examination, urgent assessment, or broader investigation is needed.
This is a bounded ED review, not an emergency service, a full sexual-health clinic, or a guarantee of prescription medicine.
Call 000 for chest pain, severe breathlessness, collapse, or stroke symptoms. Seek urgent care for an erection lasting more than 4 hours, a painful erection, penile injury, or sudden severe genital pain. Chest-pain medicines, unstable heart symptoms, or uncertainty about current medicines need a safer clinical route before any ED prescribing decision.
A structured doctor review for erectile dysfunction concerns when the history and safety screen are complete enough for remote assessment.
Unclear medicines, cardiovascular risk, conflicting answers, or symptoms outside a straightforward ED pattern can require a call or message.
Emergencies, prolonged painful erection, injury, fertility or libido workups, testosterone investigation, or requests for a guaranteed medicine.
Complete the form, let the doctor review the safety picture, then receive the clinically appropriate next step.
Answer the erection-pattern, heart-health, medicine, blood pressure, allergy, and medical-history questions.
An AHPRA-registered Australian doctor reviews the request and may call or message if a safety detail needs clarification.
The outcome may be approval if clinically appropriate, a request for more information, or decline with safer next steps and a refund.
Choose the pathway that matches the problem you need help with today.
For a stable medicine you already take, use the separate repeat-prescription pathway.
Read moreA separate men's-health pathway with its own history and safety screen.
Read moreChest pain leaves the ED pathway. Read the urgent-care boundary before doing anything else.
Read moreReviewed against patient and telehealth guidance. Last reviewed June 2026.
Complete the secure form. An AHPRA-registered doctor reviews your answers and decides whether online care is appropriate.
ED assessment · Doctor review 24/7
Start ED assessment - $49.95The key clinical, cost, privacy, and pathway questions before you start.