FasterthanyourGP.
We mean faster than waiting for a non-urgent appointment, not faster clinical care. Here are the sources, comparison, and limits.
Access path compared with booking wait
Requests can be submitted and reviewed 24/7. Review timing varies with clinical complexity, follow-up questions, and queue volume.
More than half of patients wait three or more days. Capital-city averages run two to three weeks.
Sources: RACGP Health of the Nation 2024, ABS Patient Experience Survey 2022-23, Cleanbill 2024 Blue Report. These sources describe GP access waits; InstantMed does not use them to promise a review time.
What 'faster' means here
Faster than the wait. Clear about the limits.
We're not a faster doctor. We're a faster path into a focused, doctor-owned service. The speed comes from removing booking friction while keeping remote-assessment limits visible.
How the timing actually works
Three steps. The structured form captures relevant details before the request follows its service-specific pathway.
You complete a structured form
About 3 minutes for most patients. The form is built to capture what the clinical pathway needs, in your own words and at your own pace.
Your request follows its clinical pathway
Complete the secure form with your symptoms, relevant history and requested dates. You will receive an outcome or a request for more information. Prescriptions require an individual doctor decision. Requests can be submitted and reviewed 24/7. Review timing varies with clinical complexity, follow-up questions, and queue volume.
Outcome lands in your inbox
Issued, declined, or a follow-up question. You pay upfront. If the doctor declines, the full request fee and priority fee are automatically refunded to the original payment method.
You complete a structured form
About 3 minutes for most patients. The form is built to capture what the clinical pathway needs, in your own words and at your own pace.
Your request follows its clinical pathway
Complete the secure form with your symptoms, relevant history and requested dates. You will receive an outcome or a request for more information. Prescriptions require an individual doctor decision. Requests can be submitted and reviewed 24/7. Review timing varies with clinical complexity, follow-up questions, and queue volume.
Outcome lands in your inbox
Issued, declined, or a follow-up question. You pay upfront. If the doctor declines, the full request fee and priority fee are automatically refunded to the original payment method.
What we won't pretend
If 'faster than your GP' is going to be the brand line, the caveats need to be just as visible.
Doctor-owned clinical process
Your request is assessed for suitability. If more information is needed, a doctor may contact you. Every prescription requires a decision by an AHPRA-registered doctor.
No fixed turnaround promise
Requests can be submitted and reviewed 24/7. Review timing varies with clinical complexity, follow-up questions, and queue volume.
Registered and accountable
Clinical reviews are performed by AHPRA-registered doctors under documented clinical governance. Speed comes from removing booking friction, not clinical boundaries.
Honest about limits
Some things still need an in-person doctor. When that's the case, our doctor tells you and refunds your fee. We do not stretch the form to cover what it shouldn't.
Reasonable questions about the brand line
Straight answers on the comparison, the sources, and the limits.
Ready when you are.
Start with a secure form. Takes about 3 minutes. Full refund if the doctor declines.