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NES entitlements, evidence requirements, casual workers, and what employers can and cannot do under the Fair Work Act.

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Medical information only. This article is for general information and does not constitute medical advice. Treatment decisions are made by an AHPRA-registered doctor after reviewing your circumstances.
Review
InstantMed Clinical Team
Clinical governance review for guide content
Updated
11 June 2026
General information only, not personal medical advice.
Knowing your sick leave rights before you need them removes the anxiety from taking time off when you are genuinely unwell. Australian law is clear on this: sick leave is an employment entitlement you earn, not a privilege your employer grants. Here is exactly what you are entitled to and what your employer can and cannot do.
The Fair Work Act 2009 and the National Employment Standards (NES) set the minimum entitlements for most Australian employees. Personal/carer's leave is one of these:
| Employment type | Paid personal leave | Accumulates? |
|---|---|---|
| Full-time | 10 days per year | Yes, indefinitely |
| Part-time | Pro-rata (based on ordinary hours) | Yes, indefinitely |
| Casual | None (paid) | Not applicable |
| Fixed-term | Same as full-time/part-time | Yes, while employed |
"Personal/carer's leave" is one combined pool - not separate sick leave and carer's leave buckets. The 10 days covers both your own illness and caring for an immediate family or household member who is ill or injured.
Personal/carer's leave accrues continuously throughout employment. There is no cap, no annual reset, and no expiry. After 5 years, a full-time employee who has never taken personal leave has 50 days in their balance.
The NES covers personal leave for three situations:
Your own illness or injury: Any physical or psychological condition that prevents you from working or makes it unsafe for you to work. This includes acute illness (flu, food poisoning, infection), chronic condition flares, mental health conditions, and recovery from surgery or medical procedures.
Caring for an immediate family or household member: If a member of your household or immediate family is ill, injured, or has an unexpected emergency, you can take personal leave to care for them. "Immediate family" includes spouses, de facto partners, children, parents, grandparents, grandchildren, and siblings.
Compassionate leave: Two days per occasion for when an immediate family member dies or is critically ill. This is a separate entitlement under the NES, not drawn from your personal leave balance.
The Fair Work Act makes no distinction between physical and psychological illness. Anxiety, depression, burnout, acute stress, or any other mental health condition that affects your ability to work is covered by personal leave.
The Fair Work Ombudsman's official guidance states explicitly: "Employees can take paid sick leave when they can't work because of a personal illness or injury. This can include stress and mental health conditions."
Your employer cannot:
A medical certificate for a mental health absence does not need to state your diagnosis. "Unfit for work due to a medical condition" is sufficient.
Personal leave accrues based on your ordinary hours of work, not calendar days. For a full-time employee working 38 hours per week:
For part-time employees, the accrual is proportional. A part-time employee working 50% of full-time hours accrues 5 days (38 hours) per year.
Leave accrues based on your contract of employment, not actual hours worked. If you are on paid annual leave, long service leave, or paid personal leave itself, you continue to accrue personal leave entitlements.
Your employer can require evidence of illness for any personal leave absence. The nature of that evidence is governed by the Fair Work Act: it must be "evidence that would satisfy a reasonable person."
What this means in practice:
When employers typically ask for evidence:
Most awards and enterprise agreements set a threshold of two or more consecutive sick days before evidence is required. However, your employer can request evidence for any single-day absence if their policy or your award permits it. Absences adjacent to public holidays, weekends, or annual leave blocks are more likely to attract requests.
Telehealth makes same-day certificate access practical. If you wake up unwell and suspect your employer may ask for documentation, getting a certificate the same day removes any ambiguity - and means you do not have to travel to a clinic while sick.
Under Part 3-1 of the Fair Work Act, it is unlawful for an employer to take "adverse action" against an employee because they exercised a workplace right. Exercising personal leave entitlements is a workplace right.
Adverse action includes: dismissal, demotion, reduction in pay, changing your roster without agreement, or any other action that disadvantages you in connection with your employment.
Privacy boundary
Work capacity and dates are usually more relevant than the specific medical condition.
If you believe you have been adversely actioned for taking sick leave:
Note that employers can lawfully manage genuine patterns of unexplained or poorly-evidenced absences through a performance process. This is separate from adverse action for legitimate leave. The distinction is whether they are acting against you for exercising your right or for a legitimate operational reason.
Casual employees do not accrue paid personal/carer's leave under the NES. However, they are entitled to:
Casual employees can be rostered off or have shifts cancelled, but they cannot be penalised for being genuinely unable to work due to illness - particularly if they have indicated availability and been rostered on.
Some awards and enterprise agreements provide additional entitlements for casual employees beyond the NES minimums. Check your specific award on the Fair Work Ombudsman website.
If you have exhausted your personal leave balance but are still unwell:
An employer cannot require you to take annual leave when you are genuinely ill - personal leave is the appropriate entitlement. However, if you request annual leave to cover sick days (to preserve your sick leave balance), most employers will accommodate this.
Under the Fair Work Act, an employee can cash out personal leave only if:
Most modern awards do not permit cashing out personal leave. Where it is permitted, it is limited in scope. You cannot be required to cash out personal leave.
If you have questions about your entitlements or believe you have been treated unfairly:
The Fair Work Ombudsman provides free advice and can investigate complaints. They can recover unpaid entitlements and issue compliance notices to employers.
Full-time employees accrue 10 days of paid personal/carer's leave per year under the National Employment Standards. Part-time employees accrue on a pro-rata basis. Casual employees do not accrue paid personal leave but are entitled to 2 days of unpaid carer's leave per occasion.
Yes. Under the NES, unused personal/carer's leave accumulates with no cap and no expiry. There is no 'use it or lose it' rule. If you leave a job, your accrued balance at termination is generally not paid out (unlike annual leave), but it accumulates throughout your employment.
No. Your employer can request evidence that you were unwell - a medical certificate satisfies this. They cannot demand your specific diagnosis. A certificate stating you were unfit for work due to a medical condition is legally sufficient under the Fair Work Act.
Taking adverse action against an employee for exercising the right to take personal leave is unlawful under the Fair Work Act. An employer cannot dismiss you because you took legitimate sick leave supported by valid evidence. However, they can lawfully manage genuine patterns of frequent unplanned absence through a performance process.
Yes. The Fair Work Act does not distinguish between physical and psychological illness. Mental health conditions including anxiety, depression, and burnout are valid reasons for personal leave. The Fair Work Ombudsman has explicitly confirmed this.
Options include accessing annual leave (with employer agreement), taking unpaid personal leave, or accessing other leave entitlements such as compassionate or community service leave if applicable. Some awards and enterprise agreements provide additional sick leave beyond the NES minimum.
InstantMed Medical Team

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