How eScripts Work in Australia

Electronic prescriptions (eScripts) are the digital version of paper prescriptions. Instead of a printed script, you receive a text message with a QR code or token that any pharmacy can scan to dispense your medication.

How eScripts Work

• Your doctor creates an electronic prescription
• You receive an SMS with a link to your eScript
• The SMS contains a QR code and a token number
• Take your phone to any pharmacy in Australia
• The pharmacist scans the QR code or enters the token
• You receive your medication

Benefits of eScripts

• No paper to lose or forget
• Can't be damaged by washing machine accidents
• Use at any pharmacy — not locked to one location
• Easy to manage repeats
• More convenient for telehealth consultations
• Better for the environment

Using Your eScript at the Pharmacy

Simply show your phone screen to the pharmacist. They'll scan the QR code or enter the token number. For repeats, you'll receive a new SMS each time a repeat is available.

Managing Repeats

If your prescription has repeats, you'll receive an SMS when it's time for your next repeat. You don't need to keep track of the original — the system manages it for you.

What If I Lose the SMS?

The SMS should remain in your phone's message history. If you accidentally delete it, contact your prescribing doctor or the service that issued it — they can often resend or help you retrieve it.

Active Script List (Optional)

You can optionally store your eScripts in the Active Script List through MyGov/My Health Record. This creates a central record of all your prescriptions, which can be useful if you use multiple pharmacies or doctors.