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How viral, bacterial, allergic, and irritant conjunctivitis differ, what helps symptoms, and which red-eye signs need prompt assessment.

In this article
Medical information only. This article is for general information and does not constitute medical advice. Treatment decisions are made by an AHPRA-registered doctor after reviewing your circumstances.
Review
InstantMed Clinical Team
Clinical governance review for guide content
Updated
10 May 2026
General information only, not personal medical advice.
Conjunctivitis, often called pink eye or sticky eye, is inflammation of the conjunctiva: the clear tissue covering the white of the eye and the inside of the eyelid. It is common, but the important safety point is that not every red eye is simple conjunctivitis.
The practical first split is:
Healthdirect notes that conjunctivitis can be caused by bacteria, viruses, allergies, or irritants such as dust or chemicals. The cause matters because antibiotic drops do not help viral, allergic, or irritant conjunctivitis.
Viral conjunctivitis is common in adults and often follows a cold or upper respiratory infection.
Typical pattern:
Antibiotic drops do not treat viral conjunctivitis. Care is usually supportive: hand hygiene, gentle cleaning, avoiding shared towels, and waiting for the infection to settle.
Bacterial conjunctivitis is more common in children than adults, although adults can still get it.
Typical pattern:
Bacterial conjunctivitis may require antibiotic eye drops or ointment. The decision depends on severity, age, risk factors, contact lens use, and whether symptoms could represent something more serious.
Allergic conjunctivitis is not contagious. It is triggered by allergens such as pollen, dust mites, animal dander, or mould.
Typical pattern:
Treatment usually focuses on allergen reduction, lubricating drops, antihistamine eye drops or tablets, and managing associated hay fever symptoms.
Irritant conjunctivitis can happen after exposure to smoke, dust, chlorine, cosmetics, chemicals, or foreign material.
Typical pattern:
Chemical splashes and significant foreign-body injuries need urgent assessment, especially if pain, vision change, or ongoing irritation persists after rinsing.
Discharge and itch are the fastest practical clues:
These patterns are useful, but they are not perfect. Viral and bacterial conjunctivitis can look similar, especially early.
Self-care can reduce symptoms and spread:
Wash hands before and after touching the eyes.
Clean discharge gently with a clean cotton pad or cloth.
Wipe from the inner corner near the nose outward.
Use a fresh pad for each eye.
Do not share towels, face washers, pillowcases, tissues, or eye drops.
Avoid eye makeup until symptoms resolve.
Throw out eye makeup or eyelash products used just before or during infection.
Avoid rubbing the eyes.
Cool compresses can help itchy or irritated eyes. Warm water can help soften crusted discharge. Do not put steroid drops, leftover antibiotic drops, breast milk, tea, colloidal silver, or home remedies into the eye unless a clinician has specifically advised it.
Contact lens wearers need a stricter safety boundary. A red eye in a contact lens wearer can be conjunctivitis, but it can also be microbial keratitis, a corneal infection that can threaten vision.
If you wear contact lenses:
Urgent signs
Pain, vision change, light sensitivity, corneal haze, injury, or newborn eye discharge are not routine conjunctivitis.
RACGP guidance on red eye in contact lens wearers highlights that common sore-eye drops may not cover the organisms that cause contact lens-related corneal infection. This is why contact lens red eye should not be treated casually.
NHMRC Staying Healthy guidance for education and care settings recommends excluding conjunctivitis until eye discharge has stopped, unless a doctor has diagnosed non-infectious conjunctivitis. Contacts without symptoms are not excluded.
For children, keep the focus practical:
Starting drops is not always the same as being ready to return. The NHMRC exclusion point is discharge stopping, unless a non-infectious cause has been diagnosed.
Antibiotic drops or ointments are for bacterial causes. They do not treat viral conjunctivitis, allergic conjunctivitis, or irritant conjunctivitis.
Antibiotics are more likely to be considered when there is:
Antibiotics are not a shortcut for:
If antibiotics are prescribed or supplied, use them exactly as directed and avoid contaminating the bottle tip.
Seek prompt medical or optometry assessment if there is:
Contact lenses
Stop lenses immediately and get assessed before restarting if symptoms, pain, or light sensitivity are present.
Severe pain, sudden vision loss, chemical splash, penetrating injury, or a contact lens-related painful red eye should be treated as urgent.
To reduce spread:
For allergic conjunctivitis, prevention is different: reduce allergen exposure, manage hay fever, avoid known triggers, and consider preventive allergy treatment before high-pollen periods if this has been recommended for you.
Viral and bacterial conjunctivitis can be contagious. Allergic conjunctivitis is not contagious because it is triggered by allergens rather than infection. Infectious spread happens through eye secretions, hands, towels, tissues, pillowcases, and contaminated surfaces.
Antibiotic drops or ointments do not help viral, allergic, or irritant conjunctivitis. Bacterial conjunctivitis may require antibiotic drops or ointment, but the right treatment depends on the likely cause and risk factors.
NHMRC Staying Healthy guidance recommends exclusion until discharge from the eyes has stopped, unless a doctor has diagnosed non-infectious conjunctivitis. Local service policies can add practical requirements.
Stop wearing contact lenses immediately. Contact lens wearers with a red eye need a stricter safety boundary because corneal infection can threaten vision and may not respond to common conjunctivitis drops.
Sudden vision change, eye pain, light sensitivity, corneal haze, recent injury, contact lens-related red eye, newborn eye discharge, or symptoms that are not improving should be assessed promptly.
InstantMed Medical Team

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