Painful blisters on or around the lips caused by the herpes simplex virus (HSV-1). Highly contagious and recurring. Affects up to 80% of Australians.
From $49.95 · No appointment needed
An AHPRA-registered doctor assesses these symptoms online - no in-person visit required.
InstantMed handles many common conditions entirely online. Here's what fits our service.
Depending on your situation, an AHPRA-registered doctor may be able to issue a medical certificate or arrange a repeat prescription after reviewing your request online.
These indicators suggest you should seek professional medical advice promptly.
Signs you need a doctor
Seek emergency care if
Call 000 or go to your nearest emergency department
InstantMed Clinical Team
AHPRA-registered medical team · Reviewed 2026-03
Cold sores are caused by HSV-1, which lies dormant in nerve cells after initial infection and reactivates periodically. The key clinical point is that antiviral treatment is time-sensitive - valaciclovir or aciclovir is most effective when started during the prodromal phase (the tingling/itching before blisters appear) or within the first 24 hours of blisters forming. This is why telehealth is particularly useful for cold sores: fast access to a prescription at the first sign of an outbreak. For patients with frequent recurrences (6 or more per year), daily suppressive therapy with low-dose valaciclovir is highly effective and well-tolerated. Over-the-counter treatments like aciclovir cream are modestly effective but far less so than oral antivirals.
Cold sores are treated with oral antiviral medications, which are most effective when started at the earliest sign of an outbreak (tingling/prodrome stage). For frequent recurrences (6+ per year), daily suppressive therapy significantly reduces outbreak frequency. Over-the-counter topical antivirals are modestly effective but far less so than oral treatment.
Valtrex, Valaciclovir Sandoz
Zovirax
Cold Sores (Herpes Simplex) in Australia
Typical recovery timeline and return-to-work guidance for most patients.
Typical recovery
Untreated: 7-14 days from tingling to complete healing. With antivirals started early: 5-7 days. The blister crusts over in 4-5 days and the scab falls off in 7-10 days.
Return to work
Most people can work with a cold sore. There is no medical reason to stay home unless the sore is very painful or you work in a role with close physical contact (e.g., childcare, beauty therapy). Avoid sharing cups and utensils at work.
When to reassess
See a doctor urgently if a cold sore affects your eye, if blisters are spreading to large areas of skin, if you are immunocompromised, or if cold sores are not healing after 2 weeks.
Evidence-based tips to support your recovery alongside medical treatment.
Answers to the most common questions from patients.
Australian-registered doctors review your request when available.
Full refund if the doctor declines.