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Medical certificate for work.

Need routine evidence for a short work absence? Complete a secure form so a doctor can assess whether a work certificate is appropriate. From $24.95.

Start certificate request - $24.95

100% online process

This service is for non-urgent care only.If this is an emergency, call 000.

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Work absence evidence

For short work absences where online doctor review is clinically suitable.

If illness or injury stops you attending work, your employer may ask for evidence for the absence period. This page is for routine short absences where a doctor can make a safe decision from your history without examining you in person.

You answer a structured health form covering your symptoms, when they started, the work dates affected, how your duties or commute are affected, and safety answers that help the doctor decide whether online review is appropriate.

An approved certificate includes standard absence evidence. It is not employer policy advice, a return-to-work clearance, a fit-for-duty assessment, a workplace adjustment letter, workers compensation evidence, or a document requiring capacity or restriction wording.

When online review fits

Online review is best suited to short work absences where the request is for routine evidence and symptoms are clear from your history.

A short illness or minor injury affecting attendance, concentration, physical duties, customer-facing work, commuting, or usual work duties
Symptoms that are stable or improving, with no red flags suggesting urgent or in-person care is needed
No employer-specific form, workplace adjustment, work-from-home approval, capacity wording, or return-to-work clearance required

What the doctor checks

The doctor checks whether your symptoms, timing, requested dates, role context, and safety answers support routine absence evidence.

When symptoms started, which work dates were affected, and whether symptoms are improving, unchanged, or worsening
How the illness or injury affects attendance, concentration, physical duties, customer-facing duties, driving, machinery, or commuting
Whether chest pain, breathing difficulty, fainting, neurological symptoms, severe pain, significant injury, or worsening illness point to in-person care

What the certificate includes

A routine work certificate focuses on the absence period. It does not usually need to list your diagnosis or private symptom detail.

Your name, the doctor's details, the review date, and the medically appropriate absence period
A standard statement that you were unable to attend work duties for the stated period
Verification details your employer can use to confirm the certificate came from InstantMed

When a standard certificate is not enough

Some work-related requests need your regular GP, an occupational-health provider, an employer pathway, or in-person assessment.

Return-to-work clearance, fit-for-duty, capacity, restrictions, safe-driving, machinery, site medical, or safety-critical role documents
Workers compensation, insurance, legal, court, workplace investigation, or employer forms that need specific diagnosis or capacity detail
Longer or repeated absences, severe symptoms, significant injury, or any situation where the doctor needs an examination before giving evidence

AHPRA doctors

11 reviewed today

Avg 40 min

Person holding an InstantMed medical certificate

Workplace evidence

Work certificates include standard doctor and absence details. Employer policies and workplace requirements may vary.

Routine evidence

Absence period

Doctor-reviewed

Clinical decision

Employer policy

May vary

Howitworks

No appointments. Doctor-reviewed certificate requests.

Complete the health form

Tell us what happened, when it started, and the dates you need reviewed.

Doctor reviews your request

An AHPRA-registered doctor checks whether routine certificate evidence is clinically appropriate.

Receive the doctor's outcome

If approved, your certificate is emailed as a PDF. If not, the decline refund applies.

Complete the health form

Tell us what happened, when it started, and the dates you need reviewed.

Doctor reviews your request

An AHPRA-registered doctor checks whether routine certificate evidence is clinically appropriate.

Receive the doctor's outcome

If approved, your certificate is emailed as a PDF. If not, the decline refund applies.

Not for emergencies

If you have chest pain, difficulty breathing, or any life-threatening symptoms, call 000 or go to your nearest emergency department.

FAQ

Commonquestions

Everything you need to know about getting your certificate.

Many employers ask for evidence when you take sick or personal leave. The exact trigger depends on your workplace policy, so check whether they need a standard certificate or a specific employer form.

A doctor-issued certificate can support workplace evidence requirements, but employer policies and individual circumstances may vary. Check your workplace policy if you need a specific form, extra wording, or clearance document.

A doctor reviews the information you provide and decides whether routine certificate evidence is clinically appropriate. The outcome may be approval, a request for more information, or redirection to in-person care.

Enter the exact date or dates you need reviewed. Retrospective certificates depend on the clinical information available and may not be appropriate in every case.

InstantMed's medical certificate pathway is for short absences and is capped at 3 days. The doctor decides the appropriate absence period based on your history. Longer or repeated absences may need your regular GP or treating practitioner.

No. A routine work certificate documents an absence period when clinically appropriate. Return-to-work clearance, fit-for-duty, workplace restrictions, and work-from-home approvals usually need your employer's pathway, occupational health, or your regular GP.

Related certificate guidance

Asked to work from home instead?Use the work-from-home guidance when the question is modified duties, remote work, or employer permission rather than simple absence evidence.Want workplace evidence guidance?Read the employer evidence guide for conservative guidance on online certificates, verification, and policy caveats.

Not sure which certificate you need? View all certificate options

Request work absence evidence

For short work absences where routine certificate evidence is clinically appropriate.

Start certificate request

Full refund if the doctor declines.