This comparison helps patients choose the safer and more efficient path, not just the fastest one.
Quick answer
Use telehealth for simple short certificate requests. Use a GP visit when you need examination, continuity, complex care, or longer-term support.

The Medical Board expects telehealth to meet safe standards and to redirect patients when online care is not appropriate.
No. It is suitable only where the doctor can safely assess the request remotely.
Usually yes. Ongoing or recurrent issues need continuity of care.
Yes. The doctor may recommend in-person care if needed.
Clear price and a secure request. Standard medical-certificate requests are assessed under a Medical Director-approved clinical protocol. Concerning or uncertain certificate requests, and every prescribing request, require review by an AHPRA-registered doctor before issue.
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