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Complete a secure symptom and safety screen for a possible uncomplicated UTI. An AHPRA-registered doctor reviews a suitable request and decides whether online care is appropriate.
On the next screen, choose UTI symptoms. Full refund if the doctor declines. Treatment is not guaranteed.
Before you start
Eligibility
Australia only · 18+
Medicare required for this prescription pathway.
Review fee
$49.95
One-off doctor review. Pharmacy costs are separate if a prescription is approved.
Scope
Possible uncomplicated UTI
Red flags, pregnancy risk, recurrent symptoms, or an unclear pattern need another care route.
The assessment checks whether the story fits a lower-risk urinary infection or whether testing, examination, or urgent care is safer.
Burning when passing urine, frequency, urgency, cloudy urine, incomplete emptying, or mild lower abdominal discomfort can fit a simple lower UTI pattern.
Fever, chills, vomiting, one-sided back or flank pain, severe pain, pregnancy risk, visible blood, or feeling very unwell need prompt in-person assessment.
Vaginal discharge, genital sores, STI exposure, pelvic pain, stones, persistent blood, or recurrent symptoms can need examination or testing before treatment.
Seek prompt in-person care for fever, chills, vomiting, one-sided back or flank pain, severe pelvic or abdominal pain, pregnancy or possible pregnancy, visible blood, inability to pass urine, confusion, dehydration, catheter symptoms, sexual assault, or feeling very unwell. Call 000 for emergencies.
Symptom fit
Burning, frequency, urgency, cloudy urine, and lower discomfort can fit a lower urinary pattern, but risk context changes the route.
Care route
Fever, flank pain, vomiting, pregnancy risk, severe pain, catheter symptoms, men, children, or feeling very unwell change the safest route.
Testing boundary
Recurrent, atypical, pregnancy-related, blood, recent treatment, or persistent symptoms may need urine testing or in-person review.
Symptom fit
Care route
Testing boundary
Online review cannot replace urine testing, sexual health testing, pregnancy care, physical examination, or urgent care.
The review fee is shown before payment. Medicine choice and prescription approval remain clinical decisions.
The link opens the shared women's-health form. Choose UTI symptoms on the next screen, then complete the symptom and safety questions.
An AHPRA-registered doctor reviews a suitable request. They may call or message if a non-urgent detail needs clarification. Medicare is required; pharmacy costs are separate.
If clinically appropriate, the outcome is sent digitally. Treatment is not guaranteed. Full refund if the doctor declines.
Choose the route that matches what you need today, and choose urgent or in-person care when the pattern is not simple.
Reviewed against Australian patient information and telehealth guidance. Last reviewed: 2026-06.
Healthdirect: urinary tract infection
Australian patient information on symptoms, kidney-infection warnings, and when to see a doctor.
Healthdirect: kidney infection
Patient information on serious upper urinary tract infection and prompt medical care.
Pregnancy Birth and Baby: UTIs during pregnancy
Australian guidance explaining why UTI symptoms in pregnancy need clinician assessment.
Medical Board of Australia: telehealth consultations
The clinical standard expected when doctors provide care by telehealth.
The essential safety, cost, and pathway questions before you start.
The link opens the shared women's-health form. Choose UTI symptoms on the next screen, then complete the secure safety questions for doctor review.