UTI assessment online Australia
For women aged 18 or over in Australia with possible uncomplicated UTI symptoms. One-off doctor review: $49.95. Pharmacy costs are separate if a prescription is approved.
Complete a secure clinical form. A doctor reviews it and may call you briefly before prescribing.
Full refund if the doctor declines. Treatment is not guaranteed.
Before you start
The service in one glance
Eligibility
Australia only · 18+
For prescribing, you need either Medicare details or a valid IHI, plus an Australian address.
Review fee
$49.95
One-off doctor review. Pharmacy costs are separate if a prescription is approved.
Scope
Possible uncomplicated UTI
Red flags, pregnancy risk, recurrent symptoms, or an unclear pattern need another care route.
The pattern matters more than any single symptom
The assessment checks whether the story fits a lower-risk urinary infection or whether testing, examination, or urgent care is safer.
A lower-tract pattern
Burning when passing urine, frequency, urgency, cloudy urine, incomplete emptying, or mild lower abdominal discomfort can fit a simple lower UTI pattern.
Red flags change the route
Fever, chills, vomiting, one-sided back or flank pain, severe pain, pregnancy risk, visible blood, or feeling very unwell need prompt in-person assessment.
It may be something else
Vaginal discharge, genital sores, STI exposure, pelvic pain, stones, persistent blood, or recurrent symptoms can need examination or testing before treatment.
Do not wait for the online form
Seek prompt in-person care for fever, chills, vomiting, one-sided back or flank pain, severe pelvic or abdominal pain, pregnancy or possible pregnancy, visible blood, inability to pass urine, confusion, dehydration, catheter symptoms, sexual assault, or feeling very unwell. Call 000 for emergencies.
What the safety screen asks
Symptom fit
Burning, frequency, urgency, cloudy urine, and lower discomfort can fit a lower urinary pattern, but risk context changes the route.
Care route
Fever, flank pain, vomiting, pregnancy risk, severe pain, catheter symptoms, men, children, or feeling very unwell change the safest route.
Testing boundary
Recurrent, atypical, pregnancy-related, blood, recent treatment, or persistent symptoms may need urine testing or in-person review.
Symptom fit
A simple UTI pattern is about symptoms plus risk context
- Lower symptoms: Burning, frequency, urgency, cloudy urine
- Risk context: Pregnancy, kidney risk, recurrence, allergies
- Other causes: Vaginal, STI, stone, or pelvic symptoms
- Doctor review: Fit, safety, and next step are checked
Care route
Some UTI symptoms need in-person care first
- Urgent care: Fever, flank pain, vomiting, or very unwell
- In-person: Pregnancy risk, men, children, catheter symptoms
- Testing likely: Recurrent, blood, unclear, or not improving
- Online review: Only when the pattern is simple and low risk
Testing boundary
Testing can be safer when the story is not simple
- Recurrent: Repeated episodes need a broader check
- Atypical: Symptoms do not fit simple lower UTI
- Pregnancy: Prompt assessment and testing are safer
- Not improving: Review if symptoms persist or worsen
A narrow pathway for possible uncomplicated UTI symptoms
Online review cannot replace urine testing, sexual health testing, pregnancy care, physical examination, or urgent care.
Usually a reasonable starting point
- You are in Australia and aged 18 or over.
- For prescribing, you need either Medicare details or a valid IHI, plus an Australian address.
- Your answers fit a possible uncomplicated lower UTI pattern.
- You are not pregnant or unsure about pregnancy.
- You can complete the safety screen, medicine history, and allergy questions clearly.
Use another care route
- Pregnancy or possible pregnancy; men; children; or catheter-related symptoms.
- Fever, vomiting, flank pain, severe pelvic or abdominal pain, or feeling very unwell.
- Recurrent or recently treated symptoms, visible blood, kidney or immune-risk history, or symptoms that are not improving.
- Vaginal symptoms, STI concern, sexual assault, or a presentation that needs examination or testing.
One form, one doctor review, one clear outcome
The review fee is shown before payment. Medicine choice and prescription approval remain clinical decisions.
1 · Tell us about your symptoms
Confirm UTI symptoms in the form, then answer the symptom and safety questions.
2 · Doctor review · $49.95
An AHPRA-registered doctor reviews a suitable request. They may call or message if a non-urgent detail needs clarification. For prescribing, you need either Medicare details or a valid IHI, plus an Australian address. Pharmacy costs are separate.
3 · Digital outcome or refund
If clinically appropriate, the outcome is sent digitally. Treatment is not guaranteed. Full refund if the doctor declines.
If this is not the right pathway
Choose the route that matches what you need today, and choose urgent or in-person care when the pattern is not simple.
Australian sources
Reviewed against Australian patient information and telehealth guidance. Last reviewed: 2026-06.
Healthdirect: urinary tract infection
Australian patient information on symptoms, kidney-infection warnings, and when to see a doctor.
Healthdirect: kidney infection
Patient information on serious upper urinary tract infection and prompt medical care.
Pregnancy Birth and Baby: UTIs during pregnancy
Australian guidance explaining why UTI symptoms in pregnancy need clinician assessment.
Medical Board of Australia: telehealth consultations
The clinical standard expected when doctors provide care by telehealth.
UTIassessmentFAQ
The essential safety, cost, and pathway questions before you start.
Start a UTI symptom assessment
Confirm UTI symptoms and complete the secure safety questions. A doctor reviews suitable requests and decides whether online care is appropriate.
UTI symptom assessment · Doctor review 24/7
Start UTI assessment · $49.95