When a child misses school because of illness, a parent or guardian can request routine absence evidence online. The doctor reviews the history and may ask follow-up questions. From $24.95.
100% online
From your phone
AHPRA Registered
Australian doctors only
Policy aware
Clear clinical boundaries
256-bit SSL
Bank-level encryption
Australian-based
Sydney HQ
Compliance stack
For school-aged children with short illness-related absences.
If your child has been unwell and missed school, the school may ask for medical evidence. This page is for routine school absence documentation where a doctor can make a safe decision from the history you provide as the parent or guardian.
You complete a structured form describing your child's symptoms, when they started, the school dates missed, and any safety concerns. For children, the doctor may ask follow-up questions or request a brief call before deciding whether a certificate can be issued.
An approved certificate includes standard doctor-issued details for the school absence period. School attendance policies vary. Some schools, childcare services, or programs may need different wording, an in-person assessment, or a return-to-school clearance rather than a routine absence certificate.
Online review is best suited to school-aged children with short, clearly described illness where the doctor does not need to examine the child in person.
The doctor checks whether the child's symptoms, timing, age, absence dates, and safety answers support routine school absence documentation.
A routine school certificate focuses on the child's inability to attend school for a period. It usually does not need diagnosis details.
Some child health and school situations need a different pathway. The doctor will not issue a routine certificate if online review is not safe.
School attendance policies vary. Check whether your school needs a routine absence certificate, a clearance document, or its own form.
School absence
Policy dependent
Parent or guardian
Completes form
No clearance
Absence evidence only
No appointments. Doctor-reviewed certificate requests.
Tell us what happened, when it started, and the dates you need reviewed.
An AHPRA-registered doctor checks whether routine certificate evidence is clinically appropriate.
If approved, your certificate is emailed as a PDF. If not, the decline refund applies.
Tell us what happened, when it started, and the dates you need reviewed.
An AHPRA-registered doctor checks whether routine certificate evidence is clinically appropriate.
If approved, your certificate is emailed as a PDF. If not, the decline refund applies.
Not for emergencies
If you have chest pain, difficulty breathing, or any life-threatening symptoms, call 000 or go to your nearest emergency department.
Everything you need to know about getting your certificate.
Not sure which certificate you need? View all certificate options
For short child illness absences where online review is clinically suitable.
Full refund if the doctor declines.
From $24.95
Doctor-reviewed certificate