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Serving all of NSW

Online doctor across New South Wales

Routine medical certificates through a bounded clinical pathway, plus AHPRA-registered doctor review for prescriptions, consultations, and concerning requests. Serving every NSW postcode from Sydney to the Riverina - no appointments, no waiting rooms.

AHPRA registered doctors~30 min med certs, 24/7Every NSW postcode
8.3M
Population
Largest Australian state
13+
Cities served
Sydney to Wagga Wagga
24/7
Request availability
Review timing varies
From $24.95
Certificate fee
No Medicare required

Healthcare access in New South Wales

New South Wales residents can choose local GP care or telehealth according to the care they need. Clinic fees, bulk-billing eligibility and appointment availability vary by practice. Check with the clinic directly when comparing your options.

From Sydney and Newcastle to Dubbo, Wagga Wagga and the Riverina, an online request can avoid travel when an examination is not needed. InstantMed offers medical certificates, eligible repeat prescriptions and its named specialty assessments. Prescribing always requires an individual doctor decision.

Requests can be submitted and reviewed 24/7, including around shift work and family commitments. Review timing depends on the request, follow-up questions and queue volume.

Cities we serve in NSW

Dedicated location pages for the major New South Wales population centres. Every NSW postcode has access regardless of whether a city page exists here.

Not in one of these cities? No problem - our service covers every NSW postcode with the same listed service prices. Review timing varies. Start your request.

NSW specifics

What to know about using telehealth for work, study, and everyday healthcare in New South Wales.

NSW public holidays & leave documentation

Under the Fair Work Act and NSW employment law, employers can request medical evidence for sick leave. Certificates from AHPRA-registered telehealth doctors can support routine work, study, and carer's-leave absence records. Centrelink and Services Australia reporting usually requires its own forms or functional-capacity details.

University & TAFE certificates

Major NSW institutions - UNSW, USYD, UTS, Macquarie, Newcastle, Wollongong, Western Sydney, Charles Sturt - all assess telehealth medical certificates under their own policies for academic support requests and absence documentation. If approved, the standard certificate confirms the absence dates and does not include a diagnosis or symptom details.

Regional NSW access gaps

Regional residents can submit eligible requests without travelling to a clinic. An in-person examination is still needed when the request cannot be assessed safely online.

NSW telehealth FAQs

Is InstantMed available in regional NSW?

Yes. Our service covers every NSW postcode with no geographic restrictions. Whether you're in Sydney, the Central Coast, Newcastle, or out in Dubbo, Orange, or Wagga Wagga, you can access AHPRA-registered doctors at the same cost and with review timing based on your request.

Are NSW medical certificates subject to employer and institution policy?

Yes. NSW medical certificates from AHPRA-registered telehealth doctors meet Fair Work Act requirements and are reviewed under NSW employer, public-sector, health-service, and university policies.

Do you offer NSW-specific prescriptions or state-based scripts?

Prescribing and dispensing are subject to Australian and state or territory requirements. A doctor assesses whether a prescription is appropriate; ask your pharmacy about dispensing and availability.

Start your request from anywhere in NSW

Start with a secure form. Eligible certificates may follow the approved protocol; concerning or uncertain requests and all prescriptions go to a doctor.

Get started

From $24.95 · AHPRA-registered doctors · Full refund if the doctor declines.