Loading page
Why nurses & healthcare workers choose InstantMed
Healthcare hours, not GP hours
Your shifts don't align with clinic opening times. We're available when you need us.
No waiting rooms when you're unwell
The last place you want to be when sick is around more sick people. Get your cert from home.
Employers you know accept it
Hospitals, aged care, agencies — they all accept AHPRA-registered doctor certificates.
What people say
"Night shift then sick — got my cert at 7am before I even went to sleep."
— Sarah M., Melbourne
"Couldn't get to a clinic between shifts. Did it on my phone instead."
— James L., Brisbane
How it works
1
Quick questionnaire
Tell us why you need a certificate. Takes 2 minutes.
2 min2
Doctor reviews
An AHPRA-registered GP assesses your request.
~15 min3
Certificate delivered
Secure PDF sent to your email. Forward to your manager.
InstantQuick answers
Do hospitals accept online medical certificates?
Yes. Our certificates are issued by AHPRA-registered doctors and are valid for all Australian employers, including public and private hospitals, aged care, and healthcare agencies.
Can I get a certificate between shifts?
Yes. We're available 8am-10pm AEST, 7 days a week. Complete the form during your break or before your next shift.
What if I work night shift?
Submit your request anytime. If it's after 10pm, we'll process it from 8am. You can also submit in the morning after a night shift.
How much does a medical certificate cost?
A 1-day certificate is $19.95, 2-day is $29.95, and 3-day is $39.95. No hidden fees. If our doctor is unable to issue your certificate, you receive a full refund.
Can my employer see my diagnosis?
No. Your certificate states that you were assessed and found unfit for work. It does not include your diagnosis, symptoms, or clinical notes. Your privacy is protected under Australian health privacy law.
Can I get a carer's leave certificate?
Yes. If you need time off to care for an unwell family member or household member, we can issue a carer's leave certificate. This uses your personal leave balance under the Fair Work Act.
Are online medical certificates legally valid?
Yes. Telehealth certificates issued by AHPRA-registered doctors have the same legal standing as in-person GP certificates under the Fair Work Act. There is no distinction in Australian law.
Can I get a certificate for more than one day?
Yes. We issue certificates for 1, 2, or 3 days. If you need longer, the doctor may recommend an in-person assessment.
What if my hospital requires a certificate from day one?
Many healthcare employers require a certificate for any absence. We can issue same-day certificates so you have documentation ready before your next rostered shift.
Do I need to provide my Medicare card?
No. Medicare is not required for medical certificates. You pay a flat fee and receive your certificate directly — no Medicare rebate applies, but no Medicare card is needed either.
What happens if the doctor declines my request?
If our doctor determines they cannot issue a certificate based on the information provided, you receive a full refund. They may also recommend you see a GP in person.
What does it cost?
Medical certificates from $19.95 (1 day) or $29.95 (2 days). Scripts from $29.95.
Regulated by
