Experiencing hair thinning or male pattern baldness? Get evidence-based hair loss treatment online. Our Australian doctors can recommend clinically appropriate treatment options for anyone experiencing pattern hair loss.
Complete a quick questionnaire about your hair loss pattern, health history, and expectations. Upload photos of your hair (top and crown views helpful). Our doctor reviews and assesses whether treatment is appropriate. If suitable, treatment options are discussed and recommended.
Important: Hair loss treatment requires commitment. Results take 6-12 months of daily use. Treatment must continue indefinitely — benefits reverse if you stop. Best results when started early. Not everyone responds, but most see at least some benefit.
Not all hair loss is the same, and understanding the type matters for treatment. Androgenetic alopecia (male or female pattern hair loss) is by far the most common — it's genetic, progressive, and follows predictable patterns. In men, it typically starts with a receding hairline and thinning at the crown. In women, it usually presents as diffuse thinning across the top of the scalp. Other types of hair loss include alopecia areata (autoimmune, causing patchy loss), telogen effluvium (temporary shedding from stress, illness, or hormonal changes), and traction alopecia (from tight hairstyles). Telehealth treatment is most appropriate for androgenetic alopecia — other types may require in-person investigation.
Our telehealth assessment for hair loss involves a detailed questionnaire about your hair loss pattern, onset, family history, diet, stress levels, and overall health. We ask you to upload clear photos of your scalp from multiple angles — top, crown, hairline, and sides. The doctor uses these to assess the pattern and severity using established classification scales (Norwood for men, Ludwig for women). While this approach works well for pattern hair loss, there are limitations. Telehealth cannot replace dermoscopy (a specialised scalp examination), blood tests for iron, thyroid, or hormonal causes, or scalp biopsy for uncertain diagnoses. If your doctor suspects something other than pattern hair loss, they'll recommend in-person follow-up.
Important: See a dermatologist or hair loss specialist if: your hair loss is patchy or sudden, you have scalp pain, itching, or scarring, you're a woman with signs of hormonal imbalance (irregular periods, acne, excess facial hair), treatment hasn't shown any improvement after 12 months, or you're considering surgical options like hair transplantation. A dermatologist can perform specialised investigations and offer treatments beyond what's available through telehealth.
Yes — our Australian doctors can recommend clinically appropriate treatment options online after assessing your suitability. We discuss how treatment works, potential considerations, and realistic expectations.
Yes — clinically proven treatments can help slow hair loss and promote regrowth. Results vary, but many people see benefit when treatment is started early and used consistently.
Most people notice reduced shedding within 3 months. Visible regrowth typically appears after 6-12 months. Maximum benefit is usually seen after 2 years of consistent use.
Our Australian-registered doctors are available 7 days a week. Most requests reviewed within an hour.
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