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Can you claim Medicare for telehealth? Learn how rebates work for online doctor consultations in Australia.
Medicare rebates for telehealth depend on the service and your situation. Bulk-billed telehealth is free; private services may allow you to claim a rebate. This guide explains how it works.
Bulk-billed telehealth means the provider claims Medicare directly — you pay nothing. Private telehealth services charge a fee; some allow you to claim a rebate (you pay upfront, then get a partial refund from Medicare).
Tips
To claim a Medicare rebate, you need a valid Medicare card and the consultation must meet Medicare's requirements. Some telehealth services don't offer rebates — they're private only. Check before you book.
Tips
If the service doesn't process claims directly, you'll receive an invoice. Use the Medicare app or visit a Medicare office to claim. You'll need the invoice with the provider number and item numbers.
Tips
It depends on the consultation type. Standard GP consultations have a set rebate (around $40-50). The service can advise the item number and expected rebate.
If the service bulk bills or allows claims, yes. The consultation is the same whether you get a certificate or not.
You'll pay the full private fee. Some visitors and new residents may not yet have Medicare — check your eligibility.
This information is for general educational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before making decisions about your health. Content on this page has been reviewed by AHPRA-registered Australian doctors but does not replace a personalised medical consultation.