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When you need a sick certificate and can't get to a GP.
Medical Information Disclaimer
This article is for general information only and does not constitute medical advice. All treatment decisions are made by an AHPRA-registered doctor after reviewing your individual circumstances.
Teachers face a particular bind when it comes to sick leave: calling in sick means the school needs to find a relief teacher at short notice, and finding time to see a GP during school hours is nearly impossible. You can't exactly pop out between periods 3 and 4 for a quick appointment. Telehealth removes the GP-scheduling problem entirely.
Teaching is one of those professions where being absent creates a cascade effect. Your class needs coverage, the relief teacher needs plans, your colleagues may need to absorb extra duties, and you feel guilty about the disruption — even when you're legitimately unwell. This pressure often leads teachers to work through illness, which benefits nobody.
On top of that, GP clinics typically operate 9am-5pm — the same hours you're in a classroom. Taking a half-day off to see a doctor so you can get a certificate for the other day you took off feels like a particularly absurd Catch-22.
Each state education department has its own leave policies, but the fundamentals are similar. Here's a breakdown of what major departments require:
Catholic and independent schools typically follow their own enterprise agreements, but the medical certificate requirements are broadly similar. Certificates from AHPRA-registered doctors are accepted across all school systems — public, Catholic, and independent.
Permanent and fixed-term teachers accumulate paid personal leave under their enterprise agreements. Casual (relief) teachers are in a different position — they don't receive paid sick leave under the National Employment Standards, and most school systems don't provide it either.
For casual teachers, missing a day means losing a day's pay. There's no leave balance to draw on, and the threshold for a medical certificate may still apply if the school requires one for any absence from a booked assignment. It's frustrating — and one more reason why a low-cost, convenient telehealth certificate makes practical sense.
Teaching takes a specific toll on the body. Beyond the common colds and flus that circulate through schools (you'll catch every virus going around in your first few years — consider it an occupational hazard), teachers are prone to:
There's an unspoken rule in teaching: you don't get sick during term time. Obviously your immune system doesn't check the school calendar, but the pressure to avoid absence during crucial periods — report writing, exam supervision, parent-teacher interviews — is real.
School holidays present a different issue. Teachers often get sick in the first week of holidays (your body finally relaxes and every deferred illness hits at once). If you need a medical certificate during holidays — perhaps for a carers' leave claim, or to document an illness that will extend into the new term — you still need to see a doctor.
One reason teachers hesitate to take sick leave is the relief teacher shortage. In many parts of Australia, finding a qualified casual teacher at short notice is genuinely difficult. Schools resort to splitting classes, pulling specialist teachers, or asking colleagues to cover — all of which create guilt for the absent teacher.
This isn't your problem to solve when you're sick. Staffing is a school management responsibility. But the emotional reality is different, and many teachers push through illness because they feel responsible for the disruption. Getting your certificate sorted quickly via telehealth at least reduces one layer of hassle.
Early childhood educators — childcare workers, kindergarten teachers, long day care staff — face many of the same challenges as school teachers, plus some additional ones. Ratios in early childhood settings are strict (regulated by ACECQA), so an absent educator may mean the centre can't legally operate at full capacity. The pressure to attend when unwell is intense.
Early childhood settings also have high rates of infectious disease transmission. Gastro, hand-foot-and-mouth, conjunctivitis — if it's doing the rounds with the children, the educators will catch it too. Medical certificates for these absences are common and straightforward via telehealth.
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Emma Wilson
AHPRA:
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